Welcome Letter

Dear Patient and Family,

Welcome to Baylor Scott & White Medical Center – Trophy Club. We are honored that you have entrusted us with your care, and we want you to know that you are our top priority.

At Baylor Scott & White Medical Center Trophy Club, we treat each and every one of our patients, and their families, as if they were our own family member. Our dedicated physicians, nurses, and staff are committed to providing exceptional care delivered with compassion, kindness, and respect.

We strive to create a healing environment that supports your recovery and helps you return home and back to the people and activities you love. Throughout your stay, our team will work closely with you and your loved ones, actively involving you in your care and encouraging open communication. Please feel comfortable asking questions or sharing concerns at any time, we are here to support you.

Your experience matters to us. If at any point you feel you are not being treated with dignity, courtesy, or respect, we encourage you to contact our Administration Department at 817.837.4600 so we can address your concerns promptly.

Thank you for choosing Baylor Scott & White Medical Center Trophy Club. It is truly our privilege to serve you and be part of your healthcare journey.

With warm regards,

Brandon Bays, MHA
Chief Executive Officer
Baylor Scott & White Medical Center Trophy Club